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Introduction

You can run, but you can’t hide. People are everywhere! There is no escape. Interacting with people
can be one of the most rewarding, gratifying, and satisfying parts of our lives. It also can be one of the
most maddening, saddening, and painful parts. People can make you feel better than you have ever
felt—or far more miserable. And the same person can make you feel both. Thus, the better we are at
understanding people, talking with them, and working with them, the better our lives become—as
well as the lives of everyone with whom we come in contact.

The information in this book can’t undo the past, but it can save you from pain and agony today and
well into the future. You don’t have to reinvent the wheel or change your personality. You just have to
learn simple proven skills and have fun using them.

The purpose of this book is to answer just one question: What do six-figure communicators do that
average people do not? Poor communicators have not yet learned these secrets and are destined to
continue making the same mistakes until they learn these lessons. Six-figure communicators,
however, practice these secrets and have gone on to do extraordinary things in their lives. What is that
“something special” that some people have? What do they know about positive and effective
communication that others don’t? Why is it that some people are so easy to talk to, work so well with
others, and can get anyone to open up, while others just get more and more frustrated?

If you already have good communication skills, this book will sharpen them—guaranteed! But if you
believe (or know) you have poor communication skills, this book will help you improve your
communication with others. It will give you a strong foundation to make your dealings with others
easier and more enjoyable. You will learn why people do the things they do and what is needed to
gently persuade them to your way of thinking.

This book is filled with no-nonsense skills to help you improve your communication, make
extraordinary connections, and get results now. Applying these skills in your personal life will help you
strengthen your relationships and attract the friends, family, and resources you need to accomplish
your goals. Using these skills in your professional life is sure to help you improve your productivity,
increase your value to your organization, and even help you earn more.

How to Use This Book

This book is designed to be an easy-to-follow practical guide. You can start at the beginning and do a
chapter a day sequentially, or randomly choose chapters according to your needs and interests. Most
skills and techniques are divided into several short sections to give you essential information quickly.
The exercises at the end of each chapter will help you turn communication theory into communication
reality.

Although most of these skills are simple to learn, some skills take time to develop before they come
naturally. It will take time to incorporate some of these skills into your own approach with people as
you move from feelings of incompetence to competence and ultimately to second-nature
communication ease and success.

This book is not designed to change who you are as a person. It merely contains the techniques that
six-figure communicators use to project incredible confidence, likeability and trust. Although many
people skills are fundamental, every skill and idea may not apply perfectly to every individual or
situation. After all, we have each been raised differently, in different regions, with different life
perspectives. Still, remember that just one new idea or skill could make a huge difference in your life.

How This Book Is Organized
Six-Figure Incomes is divided into four parts, as follows:

Part I: Developing the Right Mind-Set
If you are not in the right mind-set, all of the people skills in the world will not do much to fix your
situation. The greatest secret to successfully working with people lies within you, not others. This part
emphasizes the importance of your state of mind and the power of a strong, positive mind-set. You’ll
learn how to break unproductive patterns to get into and stay in a more powerful mind-set.

Part II: Understanding People
The easier it is to understand people, the easier it is to talk and work with them. Part II reveals keys to
reading people, finding and avoiding hot buttons, setting people at ease, understanding charisma,
learning someone’s true colors quickly, and listening and letting others talk during conversations. In
this part, you’ll learn a simple, universal strategy for understanding people.

Part III: Talking to People
This part explores interpersonal and conversational dynamics. You’ll learn how to apply
communication skills from this book while in conversation with others. Topics discussed include the
power of words, body language, and conversational dialogue.

Part IV: Working with People
In this part, you’ll polish your communication skills and strategies to better work with others. Topics in
this part include recognizing what drives the human heart, dealing with angry people, righting
important relationships, bringing out the best in others, leading others using personal power,
establishing and using a network, and using simple ways to develop yourself.